No Show / Not Appearing / Fulfilling the appointment

It is annoying for our salon if a patient does not show up for an appointment.

However, if you do not call in time to cancel or reschedule the appointment, we will not have enough time to adjust the agenda of the doctor or practitioner. You will understand that this will increase operating costs and we will not be able to see another client at the time.

We understand that there are times when you have to miss an appointment due to illness, calamities or obligations for work or family.



If we have made an appointment with you, we count on your arrival.

If you cancel late or do not cancel within 48 hours of the appointment, FillerHouse will charge a stay-away fee of €50 for not showing up or canceling an appointment too late.

This amount is made up of the costs of a regular appointment, including the usual extrajudicial collection costs.



Fillerhouse is continuously working on improving the quality of care.

Good care also means that you can contact us quickly. If patients who cannot make an appointment cancel in time, the waiting lists will be kept as short as possible.



So do you have an appointment but are you unable to attend?

Cancel the appointment by e-mail at least 48 hours in advance.

We can be reached 7 days a week via info@fillerhouse.nl or you can cancel via your confirmation email of the appointment. PLEASE NOTE via that link it is only possible to cancel no later than 48 hours before your appointment.

Your cancellation will then be processed and you can schedule a new appointment at any time via our appointment portal.

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